FULL CAPABILITIES
One partner for the rules and the running.
Everything here is work I’ve led hands-on over 20+ years, not managed from a distance. Whatever is slowing your clinic down, it’s likely on this list.
01
Compliance & Licensing
HIPAA privacy & security
CLIA & multi-state compliance
State licensing & AZDHS certification
Vendor BAAs & access controls
Safety-readiness surveys
PROOFSecured and renewed AZDHS certification across multi-site clinics.
02
Revenue & Payers
Revenue cycle, claims & billing
Collaborative Care (CoCM) billing
Eligibility verification
Credentialing & payer enrollment
Partner & payer relations
PROOFRun CoCM revenue cycle across ~75 clinics and 300+ referring providers.
03
Operations & Systems
Clinical & care operations
SOP & workflow libraries
Scorecards & operating cadence
Staffing & capacity models
Unit economics & P&L
PROOFBuilt a full operating system: command center, SOP library, billing portal.
04
Patients & Front Line
Referral-to-treatment funnel
Screening-to-conversion tracking
Contact center & navigator ops
SLAs, QA rubrics & coaching
Patient re-engagement
PROOFBuilt a 19-metric funnel framework that shows where patients drop out.
05
Technology & AI
AI-native workflow design
AI-grounded SOP Q&A
Custom operations dashboards
EHR & platform setup
Telehealth & virtual care
PROOFBuilt AI tools that cut manual lookup and documentation time.